【世界ルーター市場トップクラス 】カストマーサービス/クオリティマネジャーをジャパンオフィスで探しております
募集要項
| 年収 | 700万～1000万 |
|---|---|
| 雇用形態 | 正社員 |
| 職種 | プロジェクトマネージャー |
| 仕事内容 | Customer Service/Quality Manager This position offers the opportunity to develop and manage our system quality department and processes. You will establish quality goals, metrics for measuring performance, and reports for presentation on a regular basis. Requires the evaluation of failure rate and MTBF to defined objectives and industry standards. You will determine methods and techniques required which provide consistent quality improvements. Responsible for developing and implementing a closed loop system that effectively identifies quality problems, their root causes, and drives implementation and tracking of corrective actions. Drive cross－functional quality improvement and problem resolution focusing on manufacturing, engineering, and service organizations. Increase customer satisfaction through end－user problem resolution and the reduction of customer discovered defects. You are the focal point for all quality issues. You will create and implement staffing strategies to suppor |
| 求める人材 | 【求める条件】 Qualifications Experiences: －－5－7 years previous hardware engineering or manufacturing quality experience within telecommunications / data center equipment industry. －－Good understanding of and experience in electronic manufacturing process, quality control method. －－Excellent communication skills （both verbal and written）. －－Familiar with Excel, Reporting and quality data tool such as Business Object or equivalent is required. －－Familiar with the hardware reliability method such as MTBF. －－Ability to work in fast paced team environment a must. －－Strong responsibility for response back with timely manner for urgent issues. －－Ability to manage a project. －－Native level Japanese, business level English skills Characteristics: This candidate should be able to multi－task for any hardware quality related issues and be self－motivated. The candidate must be able to handle the escalated cases from customer or account team and manage them effectively. |
会社情報
| 会社名 | 会社名は非公開です |
|---|---|
| 業種 | 食品 |
| 資本金 | 251億2200万円 |
| 従業員数 | - |
