勤務エリア

業種

職種

雇用形態

年収

Senior Program Manager, Customer Experience Strategy, Japan

募集要項

年収 1000万~2000万
雇用形態 正社員
職種 経営企画
仕事内容 DESCRIPTION

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the Consumer and Seller experience across our different businesses? We are looking for an experienced, talented and highly motivated individual to join our JP Customer Experience Strategy team in Tokyo.

As a Senior Program Manager you will own and contribute to programs that measure our end-to-end experience. You will drive programs across multiple product lines (e.g. media, consumer electronics, apparel, etc.), geographies and departments (Retail, Marketplace, Digital, etc.), partnering with senior business leaders in developing programs and following-up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly build your skill set and address new challenges.

You will help to continually raise the bar and help achieve our vision: to be Earth's Mos
求める人材 【求める条件】
BASIC QUALIFICATIONS

· At least 7 years of experience or master’s degree and 5 years of experience or an equivalent combination of education and experience
· Robust quantitative and qualitative analytical skills, excellent attention to detail, and good business acumen
· Strong communicator with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions
· Strong oral and written English and Japanese language communication skills (including experience reviewing results with senior management and working in a global team setting)

【歓迎条件】
PREFERRED QUALIFICATIONS

· Experience in an international work environment in areas such as management consulting, internet, technology, retail, consumer goods or research firms
· Advanced degree (e.g. MBA) preferred

会社情報

会社名 会社名は非公開です
業種 インターネット関連
資本金 -
従業員数 -